SAP Business ByDesign Cloud Engineering
MB

SAP Business ByDesign Cloud Engineering

By MB



Skills
SAP Business ByDesign Product Management Technical Support
Company

SAP

  • Supported Customers and Partners of SAP’s integrated Cloud suite solution for SMBs – ‘Business ByDesign’, with solution propositioning on escalated issues, before Go-Live
  • Strong understanding of SaaS Cloud delivery and support, focusing on ByDesign CRM
  • Worked closely with 100+ members of ByDesign - Engineering, Product Management, Localization, and both ByDesign and C4C Support teams, for solutioning and speedy resolution of implementation issues pre and post Go-Live
  • Supported SAP Partners and Customers with development of ByDesign solution extensions via Cloud Application Studio
  • Prioritized and rolled-out requirements to Product Owners, for Takt-based development across quarterly releases
  • Supported global Customers and Partners with rolling-in requirements for ByDesign CRM Idea Management Tool (https://ideas.sap.com/_saml/start/14?campaign_id=2D576A2C-FF7C-423F-92A0-B4AAFF99C35D#id=1C48275C)
  • Supported Presales teams with Sales Fitment Analyses of ByDesign for Prospects

MB

SAP Business ByDesign Cloud Engineering

By MB



Skills
SAP Business ByDesign Product Management Technical Support
Company

SAP

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