Rbrogmxcusj2ft2ea0qg

Customer Support

Ooma·$22/hr·Newark, CA

Minal Mehta

Minal Mehta Hiring Available

Recruiter ·Ooma ·

The role of Technical Support candidate is an advanced technical position in a high-volume fast-paced VoIP technical contact center. The incumbent will be responsible for handling escalated customer cases by troubleshooting advanced/complex hardware and software issues while providing a best-in-class customer experience. Responsibilities include all facets of the day-to-day operational execution from handling inbound calls into the Queue, following up on escalated issues from the corporate office, or calling back on open issues from Support tickets. Customer communication mediums include the telephone channel, email and chat-based interactions.

Link
ooma.com/technical-support/


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Adrian I am interested. Can i have more information ?

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Sreeram Meka Is this role still open? If so, I'd like to know more about this role.

Operations
Full Time Contract
Skills
Company
Rbrogmxcusj2ft2ea0qg
Ooma

Official page of Ooma- The smart phone for your home. www.ooma.com.

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