Director of Supply Chain & Operations

The Flex Company·$120k - $150k·Los Angeles, CA


Lauren Schulte

Lauren Schulte Hiring

Management ·The Flex Company ·

We are experiencing skyrocketing growth and seeking an experienced startup leader to oversee supply chain operations of our physical products.

The Director of Supply Chain & Operations will work as a strategic thought partner to the CEO and help us to maintain supply chain as a core competitive advantage.

We are adding multiple new products in early 2019 and rapidly increasing channels and points of distribution. The right leader will be experienced working in high-growth, complex startups and be excited by both the challenges and opportunities of their day-to-day work.

The right leader will have a “no job too big or too small” mindset and be motivated to join a small team and be a part of growing our Company. This role reports to the CEO.


  • Lead supply chain strategy and operations, spanning both ecommerce and retail products
  • Lead key aspects of our physical products, including sourcing, demand planning/forecasting, manufacturing, logistics, and fulfillment
  • Develop and execute strategy for continuing our vertical integration
  • Lead a team of 1 FTE to start; recruit, hire and lead a team as we grow
  • Deliver a phenomenal customer experience while improving our gross margin as we scale
  • Manage all of our critical supplier relationships and contract negotiations
  • Develop and execute strategy for improving product margin and lifetime customer value
  • Develop and execute strategy for increasing manufacturing throughput
  • Develop and execute strategy for streamlining supply chain operations
  • Lead business continuity planning
  • Work as a thought partner with our suppliers while managing cash flow during rapid expansion
  • Manage appropriate inventory levels for raw goods and finished materials across multiple locations
  • Source, qualify, and lead new vendor relationships
  • Lead operations reporting; oversee implementation of new software/tools for operations
  • Provide ad-hoc data analyses to inform better decisions
  • Set a gold standard in both execution of your/your team’s results and management/people leadership
  • Act as a thought partner with the broader team including Finance, Marketing/Growth, Retail Sales, R&D, Engineering and Customer Success


  • 7+ years of hands-on supply chain leadership experience, including 4+ years at startups
  • Experience scaling up manufacturing and supply chain operations through periods of high growth, preferably in ecommerce and/or retail
  • Track record of creating excellent solutions to challenges with no previous playbook
  • Ability to adapt and learn quickly in a changing business environment
  • Excellent written and verbal communication
  • Highly analytical (highly proficient using Excel and other analytical tools) and adept at storytelling using data
  • Self-motivated, entrepreneurial mindset; desire to overcome challenges with a positive mindset
  • Proven experience in vendor management and complex contract negotiations
  • Adept at giving and receiving feedback and mentoring team members
  • A great sense of humor is a huge plus
  • Must be eligible to work in the USA (we will not sponsor Visas)

Our New Teammate:

  • Is passionate about customers and cares about making an impact in their lives
  • Enjoys working in a collaborative environment with a passionate team
  • Has an interest solving complex problems rather than just executing on someone else’s vision
  • Wants to be involved in the growth of the company, working cross functionally, not just staying in their lane
  • Practices radical candor

Our New Teammate is NOT:

  • A believer that there is his/her way to do something and no other
  • Looking for a caricatured culture reminiscent of HBO’s Silicon Valley
  • One who assigns blame
  • Looking for a lifestyle job


  • We started FLEX because we wanted to create an environment where employees will thrive on our team, building a dream together
  • You’ll join a diverse, fun, senior team of experienced professionals who have worked in technology, healthcare, consumer products, and enterprise software across multiple functions


  • Compensation commensurate with experience
  • Opportunity to join a high-growth startup creating an entirely new product category
  • Unparalleled opportunity to grow a category creator in a massive market
  • Health, vision, and dental coverage
  • Join an inspiring culture with people that truly live their core values and are passionate about serving women
  • We will reimburse relocation expenses within the United States


The Flex Company creates innovative products that are better for women's health and the environment. The Company is known for its differentiated period products, including its namesake FLEX menstrual disc, Softdisc®, and the FLEX Cup™.

The Flex Company is based in Venice, California, and exclusively manufactures its patented products in the United States and in Canada. Its products are sold online and through major retailers in the United States.

Led by founder & CEO, Lauren Schulte, The Flex Company is working to create a world where every woman loves her body. Learn more at flexfits.com.


Full Time Relocation Offered
Operations Supply Chain Management Forecasting Demand Planning Manager Team Leadership Business Strategy People Management Negotiations Vendor Management Startup
The Flex Company

FLEX is a single-use tampon replacement that can be worn for up to 12 hours.