Join a growing FinTech Marketing Team

Michelle O'Connor Hiring

·UpholdInc ·Mar 6, 2018

If you’re passionate about marketing and interested in working the world of FinTech, Cryptocurrencies and Financial Services. We are looking for an energetic and detail oriented candidate who is ready to help build our brand in this exciting new role!

At Uphold, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance themselves and the organization. Join our team and see how collaborative work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

In this role, you will be working closely with senior members of the team who are passionate about changing the world of financial services through strategic marketing campaigns and growing the Uphold brand. You will have an opportunity to work across multiple channels of the marketing team and work closely with our executive team. This is a full-time opportunity, reporting to the Director of Comms & Community.

This candidate will have a hands on role in the day-to-day creation and execution of our social media content and strategy.

Primary Responsibilities:

Responsible for proofreading and updating all FAQ Create new FAQ based on support bot and trends, and proactively oversee FAQ translations Diligently proofread and update all trigger emails based on need feature updates Oversee translation of trigger emails Pull Trustpilot data Responsible for accurate reporting of monthly metrics Key brand evangelists Support issues within trustpilot Liaise with Customer Support lead(s) Build industry players and influencer list (beyond what’s expected from Director of C & C) for friendly conversation and potential interviews Pull competitive use case and content ideas for inspiration Weekly internal reporting of news from top competitive platforms Support copywriting as needed Work with senior team to develop communications materials (social content, FAQ, newsletters, etc.), and assist in the build out of online community strategy Efficiently produce marketing copy (social media, FAQ, trigger emails, newsletters, etc.) Support editorial calendar which includes reviewing and proofreading content from external agencies Schedule translation of marketing copy Build content library for consumer and business use cases Write and distribute engaging content across social media platforms Proactively track social media performance on an ongoing basis Create and track events calendar Manage general support functions for the marketing team such as copywriting, developing presentations and other documents, coordinating mailings, as well as research. Help develop, organize and execute marketing campaigns (including conferences, events like SXSW, industry meetups, and more) Brainstorm and contribute new ideas!

Education and Experience Requirements:

Bachelor degree preferred, but AA with commensurate experience acceptable, and must be well versed in the best practices of popular social media platforms Prior background handling social communities, with proven knowledge of social media best practices and platforms Knowledge of email marketing, with an understanding of content marketing strategy SEO and Adwords experience preferred Must have an interest in crypto/blockchain copy, staying current on relevant media in our industry Multilingual ability is a huge plus Must be motivated and thrive in a fast-paced environment Must possess attention to detail and passion for writing and copywriting, with impeccable quality Have deep interest in Marketing and looking to learn with the role Ability to maintain deadlines and work across teams, and must be an independent thinker who can jump in and multitask Show a can-do attitude with willingness to jump in and look for creative new ways to help grow the Uphold brand Must able to maintain deadlines and communicate through various teams An extensive network of industry leaders and influencers would be nice

EEOC Employer:

Uphold is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class.

Link

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