How do I upgrade/downgrade/cancel my subscription?


You can upgrade your plan at any time; it only costs you the difference between your old plan and new plan and the additional minutes are instantly available for use. You can change your plan by going here:


You also have the option of downgrading your plan at any time. Any unused minutes you've purchased will roll over to the next month as long as your subscription is active and your new plan will be effective on the next billing cycle. You can change your plan by going here:


If your decides to cancel your subscription or your account is terminated for any reason, all remaining minutes will expire immediately. You can go to to cancel your subscription.


You have access to your coach and any minutes you've accumulated. Once you've used your accumulated time, you can upgrade your plan from Standby to receive additional minutes. You can change your plan by going here: